Find answers to common questions about CaseTrack+
CaseTrack+ is a free mobile app that helps you track your U.S. immigration case status. We query the official USCIS case status system and notify you of any updates. The app supports multiple languages and offers additional tools like visa bulletin tracking, USCIS forms library, and fee calculator.
No. We are NOT affiliated with, endorsed by, or connected to U.S. Citizenship and Immigration Services (USCIS) or the U.S. Department of Homeland Security. We are an independent third-party application that uses publicly available USCIS data to provide case tracking functionality.
Yes! CaseTrack+ is completely free to download and use. The free version includes case tracking (up to 5 cases), notifications, USCIS news, visa bulletin, forms library, and tools. Premium features (unlimited cases, processing time estimates, document checklists, interview questions) are available with a 7-day free trial, then $4.99 lifetime or subscription plans.
CaseTrack+ is available for both iOS (iPhone/iPad) and Android devices. You can download it from the Apple App Store or Google Play Store.
Yes! As long as you have an internet connection, you can check your USCIS case status from anywhere in the world. Many users track their cases while waiting abroad.
The app is available in 7 languages:
The free version includes:
Premium unlocks powerful features:
We offer flexible pricing options:
All premium plans include a 7-day FREE trial! Try all premium features risk-free before committing.
When you subscribe to any premium plan, you get 7 days of full access completely free. You can:
The trial is managed by Apple/Google's payment system, so cancellation is easy through your device settings.
If you don't cancel before the 7-day trial ends, you'll be automatically charged for your selected plan (lifetime, annual, or monthly). You can cancel the trial at any time through your device's subscription settings without being charged.
Yes! You can upgrade to premium at any time from the app's Settings screen. Your existing cases and data will be preserved, and you'll immediately get access to all premium features.
Yes! The $4.99 lifetime plan gives you permanent access to all premium features with no recurring charges. It's a one-time payment that lasts as long as the app exists.
Premium is tied to your Apple ID (iOS) or Google Account (Android). Family Sharing may be available depending on your platform's family sharing settings, but each family member should have their own subscription for the best experience.
The app uses the official USCIS case status API at https://egov.uscis.gov/casestatus/. When you enter your receipt number, we send a secure HTTPS request to USCIS and display the response. This is the same system you would access on the USCIS website.
We support all USCIS receipt number formats:
Yes! Free users can track up to 5 cases. Premium users get unlimited case tracking for entire families. This is perfect for families with multiple applications or if you have different types of cases pending (e.g., I-485, I-765, I-131).
We display exactly what USCIS provides through their API. If your status hasn't updated in the app, it's because USCIS hasn't updated it yet in their system. We cannot control when USCIS updates case information. You can verify this by checking directly on the USCIS website.
Free users get 3 automatic checks per day. Premium users get automatic checks every 2 hours. You can also manually refresh any case at any time by pulling down on the screen.
Yes! You can add custom notes to each case to help you remember what it's for (e.g., "My I-485", "Spouse's EAD", "Son's I-130"). These notes are stored locally on your device.
This is USCIS's confirmation that they have received your application and it's in their system. For specific case status meanings, please refer to the official USCIS website or consult with an immigration attorney.
When you enable notifications, the app checks your saved cases daily for status changes. If USCIS updates your case status, you'll receive a push notification on your phone, even if the app is closed.
Check the following:
Yes! You can enable or disable notifications for:
Yes! Both Premium and Free users get instant notifications when case updates are detected. Premium users get automatic checks every 2 hours. Free users get 3 automatic checks per day.
Yes, as long as you have an internet connection (WiFi or mobile data), you'll receive notifications anywhere in the world.
Yes! All your case data is stored locally on your device only. We do not upload your receipt numbers or case information to any server. Your data never leaves your phone except when you manually export a backup.
No. When you check your case status, we query the USCIS system on your behalf using HTTPS (encrypted connection). USCIS only sees a case status request, not that it came from our app specifically. It's the same as if you checked on their website.
No. We do not sell, share, or transmit your case numbers or personal information to any third party. Read our full Privacy Policy for details.
When you uninstall the app, all your locally stored data (saved cases, notes, preferences) is permanently deleted from your device. Make sure to export a backup first if you want to keep your data.
Yes! You can export all your saved cases as a JSON backup file. This is useful for transferring data to a new device or keeping a backup. You can also import this file later to restore your cases.
The Visa Bulletin shows current priority dates for family-sponsored and employment-based green cards. We fetch the latest data from USCIS and display it in an easy-to-read format. This helps you know if your priority date is current.
The app includes all USCIS forms with:
Select the USCIS form you're filing, and the calculator will show you the current filing fee. This helps you prepare the correct payment amount. Note: Fees are subject to change by USCIS, so always verify on the official USCIS website before filing.
Yes! The Civil Surgeon Locator helps you find USCIS-approved civil surgeons near you for medical examinations (Form I-693). This feature uses your location to show nearby authorized doctors.
We display official news and announcements from USCIS RSS feeds, including:
This usually means:
Try these steps:
Visit the App Store (iOS) or Google Play Store (Android) and search for "CaseTrack+". If an update is available, tap "Update". We recommend enabling automatic updates in your device settings.
You can view previously saved cases and their last known status offline. However, you need an internet connection to check for new updates or query USCIS for current status.
Go to Settings → Language and select your preferred language. The app will restart in the selected language.
No! The app doesn't require registration or account creation. All data is stored locally on your device. This enhances your privacy and makes the app easier to use.
Follow these steps:
Currently, automatic sync is not available since we don't use cloud storage (for privacy). However, you can manually export from one device and import to another using the backup feature.
Go to Settings → Data & Privacy → Clear All Data. This will permanently delete all saved cases, search history, and preferences. This action cannot be undone.
No. We cannot influence your case in any way. We only display information that USCIS provides. We have no special access to USCIS systems and cannot expedite processing.
We recommend:
Important: We cannot provide legal advice or case-specific guidance.
We display case status exactly as USCIS provides it. For interpretation of your specific case status or next steps, please:
No. We are not attorneys and do not provide legal advice. For legal guidance on immigration matters, please consult with a licensed immigration attorney or accredited representative.
No. Using this app has no impact on your immigration case. USCIS makes decisions based on your application materials and circumstances, not on whether you use a third-party tracking app.
We display occasional advertisements in the free version to support development and maintenance costs. This allows us to keep the core features free for everyone. Premium users enjoy a completely ad-free experience.
Yes! Upgrade to Premium to remove all advertisements and enjoy an uninterrupted, ad-free experience. Premium is available as a one-time lifetime purchase ($4.99), monthly subscription ($2.99/month), or annual subscription ($24.99/year) - all with a 7-day free trial.
The core case tracking features will always remain free. We may introduce optional premium features in the future, but basic functionality will never require payment.