About CaseTrack+

Our Mission

CaseTrack+ was created to help immigrants and their families easily track their immigration case status. We understand that the immigration process can be stressful and uncertain, and we wanted to create a simple, reliable tool to help you stay informed about your case.

What We Do

We provide a free mobile application that:

  • ✅ Queries official USCIS systems to check case status
  • ✅ Sends notifications when your case status changes
  • ✅ Helps you track multiple cases in one place
  • ✅ Provides USCIS news and visa bulletin updates
  • ✅ Offers tools like fee calculators and forms library
  • ✅ Supports 7 languages to serve diverse communities

What We Are NOT

We are NOT:

  • ❌ Affiliated with USCIS or any government agency
  • ❌ Immigration attorneys or legal advisors
  • ❌ Able to influence or change your case status
  • ❌ Able to provide legal advice on immigration matters
  • ❌ Responsible for USCIS decisions or processing times

Our Technology

CaseTrack+ uses publicly available USCIS resources:

  • Case Status API: We query the official USCIS case status system at https://egov.uscis.gov/casestatus/ - the same system you can access on the USCIS website
  • Public Data: We fetch USCIS news from official RSS feeds and visa bulletin data from official sources
  • No Modification: We display information exactly as provided by USCIS without any modification or interpretation

Privacy & Security

Your privacy is our top priority:

  • 🔒 All case data is stored locally on your device
  • 🔒 We never send your case numbers to our servers
  • 🔒 We do not share your information with third parties
  • 🔒 All communications with USCIS are encrypted (HTTPS)

Read our full Privacy Policy for more details.

Our Team

CaseTrack+ is developed and operated by D&B Evergreen Adventure LLC. We are passionate about helping immigrant communities. Our team has personal experience with the immigration process and understands the challenges firsthand.

Company Information

  • Developer: D&B Evergreen Adventure LLC
  • State of Registration: Washington
  • Product Name: CaseTrack+
  • Type: Limited Liability Company (LLC)

Support the Project

CaseTrack+ is free to use with optional ads. If you find it helpful, please:

  • ⭐ Rate us on the App Store or Google Play
  • 📢 Share with friends and family who might need it
  • 💬 Send us feedback to help us improve

Contact Us

📧 Email Support

For general inquiries and support:

support@usciscasechecker.com

Response time: 24-48 hours

🐛 Bug Reports

Found a bug or technical issue?

bugs@usciscasechecker.com

We prioritize bug fixes

💡 Feature Requests

Have an idea for improvement?

feedback@usciscasechecker.com

We love hearing from users!

🔒 Privacy Concerns

Questions about data and privacy?

privacy@usciscasechecker.com

Read our Privacy Policy

Frequently Asked Questions

Q: Is this app official from USCIS?

A: No, we are not affiliated with USCIS. We are an independent third-party app that uses publicly available USCIS data to help you track your case.

Q: Can you help with my case or speed it up?

A: No, we cannot influence your case in any way. We only display information from USCIS. For questions about your specific case, contact USCIS directly at 1-800-375-5283 or visit www.uscis.gov.

Q: Do you provide legal advice?

A: No, we do not provide legal advice. We are not attorneys. For legal guidance on immigration matters, please consult with a licensed immigration attorney.

Q: Is the app safe to use?

A: Yes! All case data is stored locally on your device. We use the same official USCIS API that the USCIS website uses. We do not store or share your case numbers.

Q: Why isn't my case showing the latest status?

A: We display exactly what USCIS provides. If your status isn't updated, it's because USCIS hasn't updated it yet. Check the official USCIS website to verify.

Q: How do I report a bug?

A: Email us at bugs@usciscasechecker.com with details about the issue, your device type (iPhone/Android), and app version. Screenshots help too!

Q: Can I use this app outside the United States?

A: Yes! As long as you have internet access, you can check your USCIS case status from anywhere in the world.

Q: Is the app free?

A: Yes, the app is completely free to use. We may display occasional ads to support development costs, but all core features are free.

Official USCIS Contact Information

For questions about your case or immigration process, contact USCIS directly: